Refund policy
Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your Purse Guardian™ shopping bag must be in the same condition that you received it — unused, unstained, and undamaged. Customers are responsible for return shipping costs.
Damages & Issues
Please inspect your Purse Guardian™ upon delivery and contact us immediately if your item was damaged during shipping so we can evaluate the issue and help make it right.
Starting a Return
To request a return, please email:
purseguardian.jjstokes@gmail.com
Please include your order number and reason for the return.
Once your return is approved, we will provide instructions for returning the item.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the status of your refund. Approved refunds will be issued back to your original payment method.
Please remember that this bag serves many purposes.